Customer centricity is often misunderstood in price-sensitive markets. It is frequently reduced to discounting, promotions, or cost-cutting in the hope of retaining customers who are quick to switch for a lower price. Yet true customer…
The United States’ Financial Crimes Enforcement Network reports that between February and August 2023, financial institutions filed about 15,417 suspicious activity reports relating to mail theft–related check fraud. These cases accounted for more than $688…
In 2024, the net premium for workers’ compensation decreased by 3% compared to 2023, while the combined ratio remained at 86, according to the National Council on Compensation Insurance (NCCI)’s annual 2025 State of the…
Onika Tanya Maraj Petty is popularly known as Nicki Minaj, one of the most impactful musical artists of the last 20 years. She turned the harshness of her early life in Trinidad and Queens, New…
The relationship between a physical environment and the human psyche is one of the most profound aspects of design. Whether we realize it or not, the spaces we inhabit — our homes, our workplaces, and…
The purchase of AI.com for $70 million is a moment that will be studied in marketing and tech strategy classes. The move was led by Crypto.com cofounder and CEO Kris Marszalek, who timed the public…
