A hotel without a story is simply a building with rooms. The magic begins when walls whisper of the land they stand on, when design reflects the rhythms of local life, and when the scent…
In the hospitality industry, where making guests happy is the most important thing, leadership has changed a lot from what it used to be. The modern hospitality manager is not just a strategist or decision-maker;…
In today’s competitive hospitality industry, hotels are learning that great service isn’t enough to keep guests coming back. Travelers want experiences that touch them on a deeper level. They want stories that stick with them,…
