A remarkable stay in a hotel is never the work of a single pair of hands. It is the front desk agent greeting guests with a smile after a long journey, the steward quietly polishing…
Every organization talks about productivity, but few truly understand what drives it. For decades, the focus has been on systems, tools, and targets. Managers measured efficiency, streamlined operations, and pushed teams to deliver more with…
Digital transformation once felt like the pinnacle of progress. Automation promised a world where machines handled the repetitive, data-powered decisions, and organizations operated at peak efficiency. For a while, it worked. Workflows became faster, costs…
